📋 Terms of Service 📋

Please read these terms and conditions carefully before using our cleaning services.

Last Updated: October 2, 2025

📋Agreement to Terms

Welcome to Three Boys Cleaning Service. These Terms of Service ("Terms") govern your use of our cleaning services and website. By engaging our services or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these terms, please do not use our services or website. We reserve the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.

🧹Services Offered

🏠Residential Services

  • Regular House Cleaning:Weekly, bi-weekly, or monthly maintenance cleaning
  • Deep Cleaning:Comprehensive top-to-bottom cleaning service
  • Move-in/Move-out:Specialized cleaning for property transitions
  • Post-Construction:Cleanup after renovation or construction work

🏢Commercial Services

  • Office Cleaning:Daily, weekly, or custom commercial cleaning
  • Retail Spaces:Storefront and retail facility maintenance
  • Medical Facilities:Specialized sanitization for healthcare settings
  • Restaurant Cleaning:Kitchen and dining area deep cleaning services

📅Booking and Scheduling

Appointment Booking

Services must be scheduled in advance through our website, phone, or email. We recommend booking at least 48 hours in advance to ensure availability.

⏰

Standard Booking

Minimum 24-hour advance booking required

🚨

Emergency Service

Same-day service available with additional fees

🔄

Recurring Services

Weekly, bi-weekly, or monthly scheduling available

Cancellation Policy

✅Standard Cancellation

24-hour notice required for cancellation without penalty

⚠️Late Cancellation

Less than 24 hours: 50% service fee applies

💳Payment Terms

✅Accepted Payment Methods

  • Credit/Debit Cards:Visa, MasterCard, American Express
  • Online Payments:Secure portal payments
  • Cash Payments:Accepted upon service completion
  • Check Payments:With prior approval

⏱️Payment Schedule

  • One-time Services:Payment due upon completion
  • Recurring Services:Monthly payment in advance
  • Large Projects:50% deposit, balance due upon completion

📝Service Agreement

🤝Our Commitments

  • Professional, uniformed, and background-checked staff
  • Eco-friendly cleaning products and methods
  • Fully licensed, bonded, and insured services
  • Quality guarantee and satisfaction promise

👥Client Responsibilities

  • Provide safe and accessible working environment
  • Secure valuable and fragile items before service
  • Provide access to property at scheduled times
  • Communicate special instructions in advance

🛡️Liability and Insurance

✅We Are Covered

  • General Liability:Up to $2 million coverage
  • Bonded Employees:For your protection and peace of mind
  • Workers' Compensation:Full employee coverage

⚠️Damage Policy

We take full responsibility for any damage caused by our negligence during service delivery.

Claims must be reported within 24 hours with supporting documentation.

Pre-existing damage should be reported before service begins.

⭐Quality Guarantee

💯

100% Satisfaction Promise

We stand behind our work with a complete satisfaction guarantee. If you're not happy with our service, we'll make it right.

🔄Re-Clean Guarantee

We'll return within 24 hours to re-clean any missed areas at no additional charge.

💰Money-Back Option

If re-cleaning doesn't meet your standards, we'll provide a full refund.

🚪Service Termination

👋Client Termination

  • Recurring services can be cancelled with 7 days' notice
  • No cancellation fees for standard termination
  • Final payment due for completed services

⚠️Service Termination

We reserve the right to terminate service for:

  • Non-payment or late payment issues
  • Unsafe working conditions
  • Abusive behavior toward staff

⚖️Legal Compliance

📜Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state in which our services are provided. Any disputes arising from these terms will be resolved in the appropriate local courts.

🔄Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our services constitutes acceptance of any changes.

📞Contact Us

If you have any questions about these Terms of Service or need clarification on any policies, please contact us:

🏢 Three Boys Cleaning Service

📧

Email

Threeboyscleaning@gmail.com

📞

Phone

(555) 123-CLEAN

(555) 123-CLEAN

📍

Address

50 Rogers Street
Sydenham, Christchurch 8023
New Zealand

⏱️

Business Hours

Monday - Saturday: 8:00 AM - 6:00 PM
Sunday: Closed