❓ Frequently Asked Questions ❓

We offer a comprehensive range of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleanup, carpet cleaning, and recurring maintenance cleaning. Each service is tailored to meet your specific needs.

Three Boys Cleaning Limited proudly serves Christchurch and surrounding Canterbury suburbs including Sydenham, Addington, Riccarton, and Papanui. We cover residential neighborhoods, commercial districts, and industrial areas throughout the greater Christchurch area. Contact us to confirm service availability in your specific location.

Yes, we are fully licensed, bonded, and insured. Our comprehensive insurance coverage protects both our team and your property. We carry liability insurance and workers compensation to ensure complete peace of mind for our clients.

Our pricing is based on several factors including the size of your space, type of cleaning service, frequency of service, and specific requirements. We provide free, no-obligation quotes and ensure transparent pricing with no hidden fees.

Absolutely! We provide free estimates for all our services. Our team can assess your space either in-person or through our detailed online quote form to give you an accurate estimate tailored to your needs.

We accept various payment methods including cash, checks, credit cards (Visa, MasterCard, American Express), and digital payments. Payment is typically due upon completion of service unless prior arrangements have been made.

Yes! We offer flexible recurring cleaning schedules including weekly, bi-weekly, monthly, or custom frequencies. Recurring clients receive priority scheduling and discounted rates for their loyalty.

No, you don't need to be present during cleaning. Many of our clients provide us with access instructions and go about their day. We are fully bonded and insured, and our team is thoroughly background-checked for your security and peace of mind.

We use professional-grade, eco-friendly cleaning products that are safe for your family and pets. We bring all necessary equipment and supplies. If you have specific product preferences or allergies, we're happy to accommodate your requests.

Your satisfaction is our top priority. If you're not completely satisfied with our service, please contact us within 24 hours, and we'll return to address any concerns at no additional charge. We stand behind our work with a 100% satisfaction guarantee.

Cleaning time varies based on the size of your space and type of service. A standard residential cleaning typically takes 2-4 hours, while deep cleaning may take 4-8 hours. Commercial cleaning schedules are customized based on your business needs.

Yes, we specialize in commercial cleaning services including offices, retail spaces, restaurants, medical facilities, and industrial locations. We offer flexible scheduling including after-hours and weekend cleaning to minimize disruption to your business.

Absolutely! We have extensive experience with post-construction and renovation cleanup. Our team uses specialized equipment to remove construction dust, debris, and residue, leaving your space move-in ready and spotless.

Yes, we provide professional carpet and upholstery cleaning services using advanced steam cleaning and extraction methods. We can remove tough stains, eliminate odors, and restore the appearance of your carpets and furniture.